Todd Yancey

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Lead with Questions, Not Answers

September 21, 2022 By Todd Yancey

Chances are, most leaders are too focused on having all the answers — and not focused enough on asking the right questions. It’s time to recalibrate.

Despite what you might think, expressing vulnerability and asking for help, clarification, or input can be a sign of strength and confidence, not weakness. The right questions are signals of trust — and they can inspire people to trust you in return.

For example, rather than telling your team about a new opportunity you’ve identified, ask them, “Do you see a game-changing opportunity that could create much more value than we’ve delivered in the past?” A big, simple question like this can inspire a burst of collaboration and creativity across the organization.

And if you consistently demonstrate a question-first mindset, you’ll help establish an overall culture of curiosity and learning that will keep your team innovating and responding to challenges effectively. So try it out this week: Ask your team a big-picture, open-ended question, and see if it doesn’t lead to some new and exciting ideas.

Filed Under: Leadership

Chief Revenue Officer @iTrust. Previously @SAP, @IBM, and @Oracle. Focused on culture, technology, and innovation. Devoted to family, friends, and a better world.

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About Todd Yancey

Todd Yancey is the Founder and Chief Revenue Officer for Investor Services, providing Digital Asset Custody for Financial Institutions, and the former Chief Strategy Officer and Executive Board Member of Forge Trust, a financial services firm offering transaction and custody solutions.

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