Todd Yancey

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AI Automation Won’t Rescue a Broken Go-To-Market Strategy

March 2, 2026 By Todd Yancey

Venture capital buys time. It does not buy clarity.

Yet many venture-backed startups, particularly those without defined ICPs, customers or revenue, are spending that time assembling automation stacks designed for scale rather than discovery.

The modern go-to-market stack grows by the week. What was once a handful of tools and a disciplined sales team has evolved into an expanding ecosystem of automation platforms, enrichment engines and fully automated “AI SDRs,” assembled with the precision of a trading desk built for speed.

Recently, a venture-backed CEO with no marketing or sales background told me he planned to send 4,000 cold emails a day to generate a pipeline of 10 prospects.

He was serious. The math, in his view, was logical. If response rates are low, widen the top of the funnel until the numbers achieve the plan. With today’s AI automation, he explained, he could spend two weeks building a fully automated SDR system stitched together from Clay, OpenClaw, PersanaAI, ZoomInfo, Swan, mined Reddit threads, and Bardeen and n8n workflows to orchestrate it all.

The promise is familiar: data enrichment for precise targeting, AI-generated personalization at scale. Industrialize outbound. Replace headcount with software. If the yield is thin, increase the inputs.

This is precisely the problem.

The CEO had not clearly identified his ideal customer profile. He had no validated product-market fit. His website messaging did not articulate a critical problem or a differentiated solution. Yet he was prepared to broadcast that uncertainty 4,000 times a day, every day, until he got 10 prospects.

The New Machinery, the Old Motion

The technology is impressive. AI agents can manage complex workflows, send thousands of emails, handle follow-ups, qualify responses and update systems of record. What once required entire teams can now be launched in an afternoon.

The implied outcome is seductive:

Scale outbound 100x.
Scale pipeline 100x.

But “4,000 emails to get 10 prospects” is not leverage. It is a mechanical claw sweeping across the market, grabbing at anything within reach.

It is loud. It is powerful. It is indiscriminate.

Does this create demand, or does it manufacture industrial-scale noise?

If it takes 4,000 interruptions a day to produce 10 conversations, the issue is not throughput. It is relevance.

The Playbook Was Already Cracking

Cold outbound was losing effectiveness long before AI entered the equation. Response rates were drifting downward. Buyer behavior had shifted. The spray-and-pray motion was already under strain.

These tools do not repair that dynamic.

They allow companies to fail faster and at greater scale.

Spend time on sales forums and you will find a new status symbol: volume. Founders boast of sending 10,000 emails a day. Fifty thousand a week. Metrics climb like a scoreboard.

But the number is not the point.

Just because you can does not mean you should.

If outbound is not working at 25 emails a day, 4,000 emails a day is not a strategy. It is a larger, more expensive version of the same mistake.

The Risk No One Models

There is another cost rarely modeled in board presentations or pipeline projections: reputation, both technical and human.

At 4,000 emails a day, you are generating 4,000 brand impressions a day. Many of those recipients are not ready. Some are not in a buying cycle. Some may eventually become ideal customers.

If their first interaction with your company is a generic, mistimed or poorly aligned automated message, you are defining your brand for them.

Best case, you are ignored.
Worse case, you are categorized as noise.
Worst case, you are placed into a mental or system-level “not interested” or spam bucket because your messaging did not map to their specific use case.

That classification can persist for years.

You do not merely lose today’s prospect. You risk losing a future customer before you have earned the right to a conversation.

Meanwhile, the penalties compound. Domain reputation erodes. Deliverability declines. Your brand becomes associated with interruption rather than insight. The list of people who will never open your emails again grows quietly, even as dashboards suggest the machine is functioning efficiently.

All because the underlying motion was never validated.

Fix the Page Before You Scale the Spend

This pattern is not unique to outbound.

I once worked with a client running paid campaigns to mobile landing pages that loaded slowly and carried muddled messaging. Conversions were effectively zero. The marketing team proposed increasing ad spend.

The solution was straightforward: fix the page before investing another dollar in traffic.

Yet in go-to-market, founders often reverse the sequence. They automate and scale distribution before validating resonance.

No ICP clarity.
No confirmed product-market fit.
Messaging that fails to resonate.
Pain points inferred rather than tested.

But the automation stack is ready.

The bottleneck was never speed. It was knowing who should receive the message, why they should care and what is meaningfully different about the offering.

An ICP Is Not a Label

Automation is seductive because it offers the appearance of certainty where the business has not earned it.

At the earliest stage, a company is not scaling. It is searching. Search requires constraint.

An ideal customer profile is not “mid-market,” “SaaS” or “healthcare.” It is a concrete, testable description of the customers most likely to adopt, succeed, renew and expand. It should be specific enough that two operators can review the same account list and agree, with confidence, whether a company qualifies.

If your ICP cannot pass that test, it is not an ICP. It is a generalization.

Automation built on generalization does not create pipeline. It creates output.

Strategy Is Easy. Focus Is Hard.

Most teams can assemble a strategy deck. It will include a market map, a category narrative, a competitive landscape and a plan to accelerate growth.

The difficult work is deciding what not to do.

Which segment will we ignore for the next quarter?
Which use cases are out of scope?
Which channels are distractions?
Which apparent opportunities are simply noise in formal attire?

In an AI-enabled economy, the tempo is relentless. Innovation cycles compress. Decision windows narrow. Assumptions age quickly. Under pressure, leaders reach for acceleration tools.

But efficiency without intention accelerates distraction.

Activity Is Not Progress

The automation boom has blurred a critical distinction.

Activity is visible.
Progress is not.

Dashboards glow. Sequences execute. Sent counts rise. It feels like momentum.

But the foundational questions remain:

Do we know precisely who we are trying to reach?
Do we understand the critical problem we solve?
Have we validated that our message resonates?
Is outbound the right motion at this stage?

These are clarity questions, not execution questions.

No amount of automation fixes a clarity deficit.

Traditional outbound assumed that sufficient volume would eventually yield results. The new tools promise to accelerate that volume. Neither approach asks whether the underlying motion still works.

In many markets, it does not.

The Better Question

When a CEO proposes 4,000 emails a day to secure 10 prospects, the more important question is not, “How do we optimize the funnel?”

It is, “Why do we need 4,000 touches to find 10 people who care?”

That question forces strategic honesty.

Who exactly are we reaching?
What have we validated about their pain?
Why would they care about this message?
What outcome are we promising?

Answer those questions first. Then automate what has proven itself.

Do not automate confusion.
Do not industrialize guesswork.
Do not assume speed substitutes for strategy.

The market is noisier than ever. Buyers are more skeptical than ever. Many companies assembling sophisticated automation stacks are making the same implicit wager: more volume will eventually break through.

It will not.

Automating a broken playbook does not fix it. It breaks it louder and faster. What comes next is not another tool. It is clarity before scale, relevance before reach, and proof before automation.

Filed Under: Uncategorized

How to Pitch Angel Investors

August 3, 2025 By Todd Yancey

You need more than a deck. Investors don’t just back a business model—they partner with the founders. In fact, people buy from people—and even more so from savvy Angel Investors. Here’s how to create urgency, trust, and connection with Angel Investors.

Angel investors like to say they bet on the jockey, not the horse. But most founders still walk into a pitch meeting as if the only thing that matters is the track: market size, margins, projections and product roadmaps stacked neatly into a deck.

That mindset is one reason early-stage fundraising often feels like a grind.

Because in angel investing, capital isn’t the scarce asset. Credibility is.

At the earliest stages, investors aren’t simply underwriting a business model. They’re entering a long, uncertain partnership with the people building it. The best angel pitches don’t just persuade investors that the company can win. They convince them the founders can.

The Hidden Problem: Founders Aren’t Just Raising Money

Many founders, especially first-time CEOs, aren’t only looking for cash. They’re seeking something harder to find and more difficult to admit: trust, guidance and conviction.

A term sheet may fund a company. But belief fuels it.

Too often, the fundraising process becomes a cold exchange: founders selling upside, investors pricing risk. In reality, deals are won and lost in the space between those numbers. It’s the moment when someone decides whether they want to build alongside you for the next five to ten years, through pivots, misses, hiring mistakes and uncomfortable board conversations.

Even valuation, that seemingly objective metric, is frequently just a proxy for something more human: confidence in who is sitting across the table.

Capital Is a Commodity. Reputation Isn’t.

The paradox of angel investing is that money is everywhere, yet great investors remain rare.

Founders don’t just get funded by angels. They choose them.

The best investors provide more than financial returns to their own portfolios. They provide returns to founders: introductions, mentorship, strategic clarity and steady presence when the road gets noisy. In a competitive round, that difference matters.

A check can be matched. Trust can’t.

What separates top-tier angels is not simply how fast they wire money, but how consistently founders say the same thing afterward: “That person showed up for me.”

The Four Questions That Matter: Who, What, When and Where

A useful way to understand angel dynamics is to look through four lenses that determine whether an investor earns access to the best deals or watches them go elsewhere.

WHO: The People Factor

Founders want investors who understand their vision, not just their metrics. Particularly early on, when the business is still taking shape, founders are searching for clarity and alignment as much as capital.

Angels who win the right deals tend to bring more than a point of view. They bring a posture: supportive, direct, engaged and confident without being controlling.

The best relationships are built before the term sheet shows up. When a founder has already experienced how an investor thinks, how they respond under pressure, and whether their feedback is useful, the investment becomes less like a transaction and more like a natural next step.

Best practice: Build the relationship before you need the paperwork.

WHAT: More Than Money

Investors like to say they’re “value add.” Founders can tell the difference between a slogan and a real operating advantage.

Capital alone rarely wins a deal. What wins is capital combined with signal.

The angels founders remember are the ones who bring:

  • Strategic advice grounded in real experience
  • Customer and partner introductions that actually convert
  • Credibility that travels ahead of the company
  • Boardroom presence that calms a room rather than dominates it

In short, they bring gravity.

Best practice: Frame your value as capital + trust + expertise.

WHEN: Timing of Engagement

Early-stage companies don’t need investors who appear only at the moment of the check. They need investors who show up early, stay steady and know when to step back.

In the early phase, availability matters. Founders will remember who offered guidance before there was any guarantee of ownership.

In the growth stage, the best angels become thought partners, not micromanagers. They ask sharp questions, provide clear perspective, and allow the founder to lead.

At exit, the best investors protect founder interests while aligning outcomes for everyone. They know how to support decisions without turning the process into a fight for control.

Best practice: Show up early, stay present, and exit gracefully.

WHERE: The Ecosystem Advantage

The best angels don’t wait at the top of the funnel. They live where founders build.

That means being visible in accelerators, demo days, technical communities, private groups, founder dinners and online ecosystems where real momentum appears long before the headlines do.

Founders under pressure don’t search for “distant capital.” They search for accessible conviction. They look for people who are reachable, responsive and respected.

Best practice: Position yourself as accessible capital, not distant capital.

The “Desperate Buyer” Lens

Fundraising is often described as a sales process. It is, but founders are selling under conditions that are uniquely intense.

A founder raising capital is frequently operating as a desperate buyer: under time pressure, responsible for payroll, absorbing customer churn risk, and carrying the psychological weight of being the point person for everyone’s security.

What they want in those moments is not just money. It’s certainty. Advocacy. Belief.

In practice, the investor who provides emotional capital often wins the financial deal.

Not because founders are irrational, but because startups are.

Reputation Compounds Faster Than Cash

A strong angel reputation behaves like a flywheel.

Founders talk. Quietly, constantly. They compare notes on who helped, who disappeared, who made introductions, who was performative, and who made the hard parts lighter instead of heavier.

Over time:

  • Founders refer founders to investors they trust
  • The best investors see better inbound deal flow
  • Great opportunities become less competitive because access becomes pre-qualified

Cash is scalable. Credibility scales even faster.

Preparation Still Wins the Pitch

While people dynamics matter, execution still closes rounds. Founders who consistently raise well tend to treat pitching the way elite operators treat product launches: with rigor.

That means:

  • Rehearsing until confidence feels natural
  • Anticipating tough and unexpected questions
  • Defining clear speaking roles for each founder
  • Aligning on responses so the team sounds unified under pressure

In angel meetings, misalignment is loud. Preparation is louder.

Best practice: Anticipate objections, rehearse relentlessly, and enter the room as one team.

The Bottom Line

The best investment has always been in people.

Founders don’t partner with capital. They partner with investors.

For founders, the goal is not simply to get funded. It’s to be believed, backed and understood, while communicating your vision with clarity and confidence.

For investors, the opportunity is to become the person a founder trusts when pressure meets possibility.

In the long run, returns follow the same rule as reputation: they compound in the direction of the strongest relationships.

Filed Under: Uncategorized

Agentic Marketing Is the New Engine for B2B Growth

July 20, 2025 By Todd Yancey

For years, the B2B marketing funnel has functioned less as a framework and more as a doctrine. Teams filled the top with gated content and campaigns, scored the resulting leads, and passed them to sales development representatives, expecting velocity to follow. That model once reflected how buyers researched and purchased technology. In 2025, it increasingly does not.

Today’s enterprise buyer moves in bursts of urgency, often arriving highly informed and expecting immediate engagement. Yet many organizations still rely on workflows designed for slower cycles and heavier human handoffs. The mismatch is costly. Leads cool before outreach occurs. Marketing visibility fades once a prospect enters the CRM. Budgets expand while pipeline efficiency stagnates.

A new operating model is emerging to address that gap. Often described as “agentic marketing,” it reframes the funnel around persistent, software-driven engagement rather than episodic human follow-up. Instead of treating automation as an accessory layered onto existing processes, this approach rebuilds the engagement architecture so that qualified prospects are met in real time.

At its core, agentic marketing deploys intelligent software agents that function as a digital extension of the sales development organization. These systems conduct conversational qualification, coordinate outreach across chat and email, and respond continuously rather than during business hours. Because they are integrated directly with CRM, marketing automation, and account-based marketing platforms, they maintain a unified view of the buyer journey, reducing the blind spots that have long separated marketing activity from sales execution.

Advocates argue that the value is not simply speed, though speed is central. Real-time qualification and scheduling compress the interval between intent and conversation. Consistent, multilingual engagement broadens reach without proportional headcount growth. Over time, the systems refine their responses based on interaction data, improving accuracy and relevance at scale.

Adoption tends to follow a staged progression. Many organizations begin in what practitioners describe as a reactive phase, where manual follow-up and delayed response times cause substantial lead attrition. The next step introduces workflow automation, yet still depends heavily on human pursuit. A more advanced phase places AI agents alongside sales teams to handle high-intent interactions. The most mature implementations shift inbound engagement largely to software agents, allowing sales professionals to concentrate on complex, high-value conversations.

Early case studies suggest that the operational gains can be material. Companies experimenting with agentic engagement models report higher meeting conversion rates, expanded sourced pipeline, and lower marginal acquisition costs. While results vary by industry and implementation discipline, the pattern reflects a broader theme in enterprise software: moving repetitive, time-sensitive work to systems that do not wait, forget, or fatigue.

For marketing leaders evaluating the transition, the practical path is incremental. A structured audit can reveal where response delays or manual routing erode conversion. Pilot deployments, such as automating inbound chat qualification or post-event follow-up, provide measurable benchmarks. Expansion is typically guided by performance data, replacing isolated handoffs with integrated, always-on engagement.

The shift toward agentic marketing reflects a larger recalibration of go-to-market strategy. As buyers expect immediacy and continuity, organizations that rely solely on human pacing risk structural disadvantage. The objective is not to replace sales teams, but to reposition them where judgment and relationship-building matter most, while software absorbs the friction of initial engagement.

In that sense, the modern funnel is becoming less a sequence of gates and more a responsive system. The competitive question is no longer how many leads enter the top, but how effectively each expression of intent is captured, qualified, and advanced. Firms that master that transition stand to convert existing demand into pipeline with greater precision and speed, a distinction that increasingly defines performance in crowded B2B markets.

Filed Under: Uncategorized

How to Build an AI Assistant That Actually Saves You Time

July 13, 2025 By Todd Yancey

Artificial intelligence has long promised to eliminate the digital drudgery that fills modern workdays. That promise is finally becoming real. A new generation of customizable AI assistants can draft emails, summarize documents, organize research, and handle other repetitive tasks that quietly consume hours.

Yet many professionals discover that simply opening an AI chat window isn’t enough. The difference between a novelty and a reliable productivity tool lies in how deliberately the assistant is configured. Building one doesn’t require coding skills. It does require clarity about your workflow, expectations, and the information you provide.

Here are four principles that separate casual use from a system that consistently pulls its weight.

Match the Tool to the Job

AI platforms aren’t interchangeable. Each has strengths shaped by its design and integrations. Some excel in conversational back-and-forth or voice interaction. Others are particularly adept at maintaining tone in longer writing projects or connecting seamlessly with office productivity suites.

Choosing a platform should begin with an audit of your daily work. If your tasks revolve around drafting client communications, tone control may matter most. If your workflow lives inside shared documents and calendars, integration becomes the priority. The right assistant is the one that disappears into your existing habits rather than forcing you to invent new ones.

Experiment Before You Formalize

Customization works best when it grows out of hands-on use. Start with ordinary chats. Issue detailed prompts. Ask the assistant to revise its work. Tell it what missed the mark and what succeeded.

Over time, patterns emerge. Certain instructions reliably produce the results you want. Those patterns form the foundation of a repeatable framework. Only after this experimentation should you codify your preferred prompts and guidance into a structured set of instructions. In effect, you are capturing your own playbook and handing it to the assistant.

Define the Role in Concrete Terms

Ambiguous instructions yield inconsistent results. A custom assistant performs best when it is given a clear identity and objective. Framing matters.

Instead of vague direction, assign a role with measurable expectations: a financial summarizer focused on clarity, a research aide prioritizing citations, or a communications editor tuned for brevity. Specify tone, formatting preferences and what success looks like. The more explicit the criteria, the less guesswork the assistant must do, and the more predictable the output becomes.

Feed It the Right Context

An assistant’s usefulness expands dramatically when it has access to relevant reference material. Templates, style guides, prior reports and internal FAQs provide a working memory that reduces repetitive explanation.

This context acts as guardrails. It improves consistency, aligns the assistant with your standards and shortens the path from prompt to polished result. Rather than starting from scratch each time, the system operates within a framework that reflects how you already work.

From Tool to Teammate

When thoughtfully configured, an AI assistant stops being a novelty and starts functioning like a junior collaborator that never tires of routine work. The payoff is less about automation for its own sake and more about reclaiming attention for higher-value decisions.

The upfront investment is modest: deliberate experimentation, clear instructions, and curated reference material. The return is cumulative. Each well-defined interaction trains the system to mirror your expectations, turning scattered moments of assistance into a dependable layer of productivity.

Filed Under: Uncategorized

How to Spot Fake Messages and Stay Safe from Scams

March 9, 2025 By Todd Yancey

Fraud is everywhere. Criminals no longer rely primarily on crude spam blasts. Today’s scams are polished, targeted, and engineered to resemble routine communications from banks, retailers, and even colleagues. The result is a steady rise in messages designed to separate people from their personal or financial information, often within seconds.

Consumer protection specialists say most fraudulent outreach still follows recognizable patterns. The challenge is that the signals are subtle and easy to miss when a message appears urgent or familiar.

The tells are often small

Many scam messages betray themselves through details that don’t quite line up. A greeting addressed to “Dear Customer” instead of a full name can be an early warning. So can inconsistent branding, awkward formatting or logos that look slightly dated. Links are another common trap. They may appear legitimate at a glance but redirect to carefully crafted imitation sites designed to harvest credentials. Unexpected attachments or prompts to install software should raise immediate suspicion.

Security professionals advise resisting the instinct to click embedded links. Instead, type the organization’s official web address directly into a browser or use a trusted mobile app to verify whether action is actually required.

Manufactured urgency is a favorite tactic

Fraudsters frequently attempt to override caution by creating a sense of crisis. Messages may claim an account has been locked, unauthorized activity detected or a payment deadline missed. The goal is to compress decision-making into a moment of anxiety.

Experts recommend pausing before responding to any message that demands immediate action. Legitimate institutions rarely require customers to resolve serious account issues through unsolicited emails or texts. Verifying the claim through official channels can quickly reveal whether the alert is genuine.

Windfalls rarely arrive by surprise

Another common ploy is the unexpected reward: a lottery win, job offer or reimbursement that appears to require only minor information or a small upfront payment. Consumer advocates note that unsolicited promises of easy money almost always signal fraud. If an offer seems unusually generous or disconnected from prior activity, skepticism is warranted.

Sensitive information remains off limits

Reputable companies do not request passwords, full credit card numbers or Social Security details through email, text messages or unsolicited phone calls. Any such request should be treated as a clear warning sign. Updates to personal information should occur only through verified websites or secure customer-service channels initiated by the consumer.

Caution is the best defense

Digital scams continue to evolve, but the underlying psychology remains constant: pressure, familiarity and the promise of gain. A deliberate pause, combined with independent verification, can neutralize most attempts.

Consumers who suspect fraud should report the incident to the impersonated company and relevant authorities. Early reporting can help limit damage and alert others to emerging tactics. In an environment where deception increasingly mimics routine communication, vigilance remains the most reliable safeguard.

Filed Under: Uncategorized

Real-Time Payments Are Reshaping Commerce

February 5, 2025 By Todd Yancey

For decades, the infrastructure behind payments operated on a predictable cadence. Checks cleared in days. Electronic transfers moved in batches. Card networks layered fees and intermediaries onto nearly every retail transaction. Businesses built treasury processes around delay. Merchants absorbed settlement lag and rising acceptance costs. Consumers ultimately paid for the inefficiencies.

That model is changing.

Instant payment rails, account-to-account settlement and the Federal Reserve’s FedNow Service are reshaping how money moves through the economy. What once functioned as a back-office bottleneck is evolving into a real-time payment and settlement system fundamentally changing enterprise finance, retail commerce, and everyday consumer transactions.

This shift represents a fundamental modernization of the financial plumbing that touches corporate treasury operations, checkout experiences, and bill payments alike.

Legacy Payments Were Built for a Slower Economy

Traditional B2B payment flows still rely heavily on mechanisms designed around batch processing windows rather than real-time execution. Multi-day settlement obscures cash positions, complicates forecasting and forces companies to maintain liquidity buffers that tie up capital. Finance teams compensate through manual reconciliation and exception handling, activities that consume time and resources.

Retail merchants face a related constraint. Card acceptance, while widely adopted, carries layered fees that compress margins, particularly in high-volume, low-margin sectors. Settlement delays slow access to revenue needed for payroll, inventory and vendor obligations.

Consumers experience frustration simply paying bills online or navigating checkout flows that often involve multiple steps, inconsistent authentication, and unclear settlement timing. The process can feel disconnected from the real-time digital services that increasingly define financial interactions.

Across the economy, these inefficiencies must change.

Real-Time Settlement Changes Everything

Instant payment infrastructure shifts settlement from a scheduled event to a continuous capability. Funds move within seconds. Confirmation is immediate. Liquidity becomes usable in near-real-time.

The Federal Reserve’s FedNow Service marks a significant milestone in this transition. By enabling financial institutions to Send and Receive payments 24 hours a day, 7 days a week, with immediate settlement, FedNow embeds real-time liquidity into the payment backbone. Businesses gain the ability to settle supplier obligations faster, resolve payment exceptions without delay, and maintain clearer visibility into cash positions.

Enterprises achieve tighter working capital control. Merchants shorten the interval between sale and accessible funds. Consumers receive instant confirmation.

Timing becomes the operational advantage rather than a constraint.

Account-to-Account Payments Reshape Merchant Economics

Alongside speed comes an economic shift. Account-to-account, or pay-by-bank, payments allow funds to move directly between bank accounts with customer authorization, bypassing traditional card intermediaries.

For merchants and B2B platforms, the implications are significant. Lower transaction costs improve margins. Direct settlement simplifies reconciliation. Fewer intermediary layers reduce operational complexity. In supplier and marketplace environments, account-to-account flows align perfect with enterprise accounting systems.

Consumers benefit from payment experiences that resemble modern digital banking rather than legacy checkout rituals. Transactions feel clearer, faster and less dependent on card credentials.

Combined, instant settlement and pay-by-bank deliver both liquidity efficiency, and stronger cost economics.

Security Is Foundational

Speed and efficiency introduce a parallel requirement: protection. Modern payment ecosystems rely on interconnected APIs linking banks, merchants, enterprise systems, and consumer applications. As connectivity expands, so does the potential attack surface.

Safeguarding account credentials, transaction metadata, and authorization flows must be embedded into the system architecture. Strong authentication, API protection, and continuous monitoring are not optional; they are essential prerequisites for trust with real-time payments.

Integration Determines Adoption

Infrastructure alone does not modernize payments. Integration does.

API-first platforms are emerging as the connective layer that allows instant rails and account-to-account settlement to be embedded directly into business and consumer applications. By standardizing access, automating reconciliation and incorporating compliance controls, these platforms reduce the operational friction of adopting modern payment capabilities.

For businesses, programmability shortens implementation timelines and enables differentiated payment experiences without rebuilding core systems. Payments increasingly behave less like isolated transactions and more like natural workflows.

A Systemic Shift Across Stakeholders

The benefits of modernization extend across the commerce ecosystem.

Businesses gain real-time liquidity and reduced reconciliation burden. Merchants improve margins and accelerate access to funds. Consumers get payment experiences that feel intuitive.

Payments move from a supporting function to a strategic operational layer. This evolution reflects a broader alignment between financial infrastructure and digital commerce. Money is beginning to move with the same responsiveness as information.

The Direction of Modern Payment Architecture

The modernization underway is not about replacing one rail with another. It is about redesigning the system from the ground up so that speed, economic efficiency, usability, and security reinforce one another at scale.

Real-time settlement accelerates liquidity. Account-to-account payments improve economics. Public infrastructure embeds instant capability into the financial backbone. API-driven integration makes adoption practical. Security ensures the system scales safely.

For enterprises, merchants, and consumers, the implication is clear: payments are becoming a competitive differentiator. Organizations that adopt secure, real-time payment architectures gain flexibility, efficiency, and strategic leverage in an economy defined by digital velocity.

Filed Under: Uncategorized

SEC Rules for Private Funds

June 12, 2024 By Todd Yancey

In a direct rebuke to the U.S. Securities and Exchange Commission (“SEC”), the U.S. Court of Appeals for the Fifth Circuit has vacated the new SEC rules for Private Funds adopted by the SEC in August 2023.

The vacated rules were consolidated into a single Private Funds rule upon the adoption of five new rules plus ancillary amendments to existing rules under the U.S. Investment Advisers Act of 1940 (the Advisers Act). The Private Funds rule represented the most significant regulatory development for Private Fund Advisers since the adoption of the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010.

Background

The SEC had attempted to accomplish several things with the new Private Fund rule: (i) introduce a harmonized standard for quarterly reporting; (ii) mandate an annual audit requirement for fund financial statements; (iii) require either valuation or fairness opinions for adviser-led secondaries; (iv) mitigate several “prohibited activities” through additional consent or disclosure requirements; and (v) address preferential treatment of certain investors within funds by either outright prohibition and/or disclosure requirements. The rule also included ancillary books and records requirements, as well as an amendment providing that the annual review required under Rule 206(4)-7 for all registered investment advisers (RIAs) be in writing.

The reforms described in (iv) and (v) above would have applied broadly to all Investment Advisers, including exempt advisers, not just RIAs.

Fifth Circuit Decision

In invalidating the rule, the Fifth Circuit ruled that the SEC had exceeded its authority under Section 211(h) of the Advisers Act, which gives the SEC authority to promulgate rules prohibiting or restricting sales practices, conflicts of interest and compensation schemes for broker-dealers and investment advisers that the SEC deems contrary to the public interest and the protection of investors. The Fifth Circuit held that Section 211, as a whole, applies only to “retail customers,” a term that specifically excludes private fund investors. Going back to the Goldstein case, and reinforced by the Dodd-Frank Act, courts have found that under the Advisers Act, Private Fund Advisers are generally deemed to provide investment advice only to the private fund itself, and not to the fund’s investors, who are not considered advisory clients.

The Fifth Circuit’s broad holding that Section 206(4) fails to authorize the SEC to require disclosure and reporting was perhaps more surprising than its holding limiting Section 211(h) to retail customers, and its reading of Section 206(4) may call into question the basis for existing rules. The SEC has enacted many of its key Advisers Act compliance requirements under its Section 206(4) authority, including requirements governing custody, political contributions, and compliance policies and procedures. Most recently, since November 2022, the marketing rule (Rule 206(4)-1) mandates a number of disclosure requirements as to RIA advertising, including through endorsements and testimonials.

Looking Ahead

While the ruling is a victory for Fund Sponsors, the SEC’s Department of Examinations included Private Fund Advisers as a continued focus of their examination program. Accordingly, many of the principles of Investor protection underlying the Private Funds rule may continue to be areas of focus of SEC review, including the pro rata sharing of fees and expenses, conflicts in Adviser-led secondaries, and presentation of performance information.

Filed Under: Uncategorized

New Laws Reinforce California’s Strong Public Policy Against Non-Compete Agreements

February 7, 2024 By Todd Yancey

California recently enacted two bills — SB 699 and AB 1076 — amending and adding to Section 16600 of the California Business and Professions Code to broaden the scope of California’s already expansive prohibitions on post-employment non-compete agreements and to add consequences for violations.

The regulation has sweeping implications for businesses with employees located in California.

AB 1076 Notice Requirement

AB 1076 requires employers to notify employees that any noncompete agreements or noncompete provisions in their employment contract are void in California. The notice must be written and delivered to the employee’s last known postal address and email address. Employers must notify applicable employees by February 14, 2024. Failure to provide notice constitutes a violation of the UCL Bus. & Prof. Code §§ 17200, et seq., and civil penalties of up to $2,500 per violation may be imposed on noncompliant employers.

Who Is Bound by AB 1076?

Employers with any connection to California – a California presence or California employees – should be prepared to comply with AB 1076. Employers bound by AB 1076 include, but are not limited to:

  • employers with a California presence must notify employees who are California residents
  • employers with a California presence must notify employees who are not California residents
  • employers with no California presence must notify employees who are California residents

The notice requirement applies even if the noncompete provision was enforceable in another state at the time it was executed, such as in the case where an employee signed an enforceable noncompete agreement outside California but has since relocated to California without signing a new agreement compliant with California law.

Employees who require notification under AB 1076 include current employees and former employees who were employed after January 1, 2022, and signed an employment agreement containing a non-compete provision, customer nonsolicitation provision, or other similar provision.

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Generative AI and ChatGPT

December 22, 2023 By Todd Yancey

Staying at the forefront of Artificial Intelligence (AI) technological advancements is imperative and It’s critical that your organization start thinking about how to strategically integrate AI into every facet of your business. If you don’t start exploring and exploiting AI innovations throughout your organization, your competitors will beat you there.

Generative AI isn’t just another new AI buzzword; it’s a strategic necessity and it continues to have major implications for individual and organizational productivity.

Despite the lack of a formal regulatory framework and “Safe AI” governing its use, Generative AI is gaining wide acceptance across virtually every operational group including Accounting, Administration, Customer Support, Sales/Marketing, HR, IT, Procurement, and Legal.

ChatGPT remains the best-known and most widely used Generative AI tool among professionals with various activities aimed at reducing service desk workloads and automating routine tasks which explains its growing prevalence. The vast majority of global firms have ongoing research projects investigating the potential of using Generative AI to reduce their service desk workloads using large language models that affect everything from how a new employee gets onboarded to resolving complex IT issues while providing transparency and detailed records of all interactions and automated resolutions.

AI chatbots have also sparked significant skepticism as their responses have sometimes been found lacking in accuracy and thoroughness. Human oversight remains indispensable, ensuring that AI tools like ChatGPT are used as supplements rather than replacements for issue and service resolution.

Professionals who embrace Generative AI technologies will very likely be replaced by professionals who don’t.

As more content is made with Generative AI, it has led to brand safety, fraud, and content transparency issues. So, data governance and regulation compliance will become even more crucial.

The intent of both governments and businesses is clear: protect people from fraud and deception via AI.

The AI platform that balances cutting-edge experiences with unwavering data protection will lead the industry and achieve wide adoption.

AI innovations promise a future where service is more personalized, efficient and accessible, ultimately leading to better outcomes. Time will tell.

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ChatGPT and Large Language Models (LLMs)

May 31, 2023 By Todd Yancey

Artificial intelligence has moved from corporate slogan to operating reality. For executives charged with digital transformation, the question is no longer whether AI matters, but how to shape a strategy that converts promise into measurable advantage. Across industries, leaders increasingly view AI not as an experimental add-on but as core infrastructure, capable of reshaping how organizations analyze information, serve customers and allocate capital.

The rapid adoption of large language models, including widely used conversational systems, signals a turning point in workplace productivity. These tools can summarize vast amounts of information, identify patterns that elude human review and accelerate routine knowledge work. In an economy defined by speed and scale, such capabilities offer a tangible edge. Companies that learn to deploy them thoughtfully may compress decision cycles and expand the reach of their teams without proportionate increases in headcount.

Yet early enthusiasm can obscure important limits. Today’s generative AI systems excel at synthesis and prediction, but they do not possess judgment, intent or genuine originality. They recombine what they have learned from training data; they do not reason in the human sense. For executives, this distinction is more than philosophical. It should guide how AI is introduced into workflows and how employees are trained to use it.

Forward-looking organizations are pairing experimentation with education. Managers are being asked to evaluate tasks through a practical lens: Where does AI’s strength in pattern recognition and rapid aggregation create value? Where does human oversight remain essential? In many cases, the technology proves most effective as an accelerator. It can help teams process dense information, draft alternatives or surface options that might otherwise take hours to assemble. The human role shifts toward validation, refinement and decision-making.

Generative systems can also function as structured advisers, offering scenario-based guidance when grounded in relevant data. But executives are emphasizing a clear boundary: meaningful work products still require human review and accountability. This is not merely a safeguard against error; it is recognition that organizational trust depends on transparent judgment, not automated output.

At this stage of adoption, the governing principle is disciplined optimism. AI systems are only as reliable as the data and design choices behind them. Bias, incompleteness and model limitations can propagate quickly when outputs are accepted uncritically. Companies that treat AI as a force multiplier, rather than an autonomous authority, are better positioned to capture its efficiencies while preserving standards of quality and governance.

For digital transformation leaders, the mandate is strategic integration. A coherent AI plan aligns technology capabilities with business priorities, invests in workforce fluency and builds review mechanisms that keep humans firmly in the loop. Organizations that strike this balance will likely find that AI is less a replacement for human expertise than a catalyst that amplifies it, reshaping productivity while keeping judgment where it belongs.

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Chief Revenue Officer @iTrust. Previously @SAP, @IBM, and @Oracle. Focused on culture, technology, and innovation. Devoted to family, friends, and a better world.

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Todd Yancey is the Founder and Chief Revenue Officer for Investor Services, providing Digital Asset Custody for Financial Institutions, and the former Chief Strategy Officer and Executive Board Member of Forge Trust, a financial services firm offering transaction and custody solutions.

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